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Overholdelses varslingssystem og overholdelses-hotline
Etisk og overholdelsesmæssig adfærd er af højeste prioritet for Henkel, dets medarbejdere og interessenter (såsom kunder, leverandører, tjenesteudbydere). Dette inkluderer streng overholdelse af whistleblower-lovgivning globalt samt overholdelse af love, der fokuserer på overensstemmelse med menneskerettighedsrelaterede og miljømæssige normer. Henkels medarbejdere og interessenter samt alle personer, der påvirkes af Henkels forretningsaktiviteter, opfordres derfor til at rapportere eventuelle uregelmæssigheder. Henkel vil analysere alle meddelelser omhyggeligt gennem en retfærdig proces, der sikrer, at de rapporterendes rettigheder såvel som de berørte personers rettigheder respekteres, og al information behandles med den største fortrolighed. Whistleblowere, der rapporterer eventuelle uregelmæssigheder i god tro, vil blive beskyttet, og enhver form for repressalier mod dem vil ikke blive tolereret.
Følgende oplysninger opsummerer whistleblower-processerne hos Henkel:
Henkels adfærdskodeks, vores værdier, ledelsesforpligtelser og yderligere interne normer beskriver det høje forventningsniveau til vores eget adfærd og forretningsmæssige optræden samt til vores interessenter. Enhver overtrædelse af en sådan reference, herunder overtrædelser af gældende love, kan rapporteres. Især menneskerettigheder og miljømæssige risici samt overtrædelser af menneskerettighedsrelaterede eller miljømæssige forpligtelser, der er opstået som følge af Henkels egen forretningsaktivitet eller hos en Henkel-leverandør, kan også rapporteres.
Flere rapporteringskanaler hos Henkel. Whistleblowere tilbydes forskellige kanaler til at rapportere eventuelle uregelmæssigheder.
Henkel vil behandle alle whistleblowerrapporter med størst mulig omhu, hastighed og fortrolighed og fuldt ud overholde gældende privatlivslove. Dette inkluderer en strengt behovsorienteret tilgang, dvs. kun Henkels compliance-gruppe-organisation (lokal og global) og om nødvendigt relevante andre afdelinger, der kræves til undersøgelsen, samt eksterne professionelle undersøgere/revisorer, vil have adgang til rapporten, undersøge og følge op.
Processen vil blive registreret og dokumenteret korrekt. Undersøgelser følger principperne om retfærdig procedure, objektivitet, efterfulgt af en upartisk afgørelse, mens alle berørte parter anses for at være uskyldige, indtil en overtrædelse er bevist.
Henkel reagerer kraftigt på identificerede uregelmæssigheder, hvilket kan omfatte passende disciplinære foranstaltninger mod gerningsmændene. Hvis det er passende, kan Henkel involvere offentlige myndigheder og retsforfølge. Baseret på undersøgte fakta træffer Henkels compliance-organisation (lokal og global), i samarbejde med kompetente forretningsenhedschefer og HR, normalt en beslutning om sagen og passende foranstaltninger.
Whistleblowere vil få svar så hurtigt som rimeligt muligt. Som generel retningslinje skal der være en kvittering for modtagelsen efter hver rapport inden for syv dage samt en konklusion eller opdatering om sagen inden for tre måneder. I overensstemmelse med gældende love skal svaret tage hensyn til fortroligheds- og privatlivsrettighederne for alle berørte parter.
Der er nultolerance i vores organisation for enhver form for repressalier, og vi vil beskytte alle, der taler op i god tro, selvom en bekymring viser sig at være ubegrundet.
For rapporter til Henkels compliance-gruppeorganisation, henvis venligst til databeskyttelseserklæringen for Henkel AG & Co. KGaA. For rapporter til ombudspersonen gælder databeskyttelseserklæringen der.
Country | Phone Instruction | Webservice URL (general URL: www.speakupfeedback.eu/web/ntvoru ) | Access code | Language Option 1 | Language Option 2 | Language Option 3 | Language Option 4 | |
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1 | ALGERIA | +31 205043252 (paid number) | www.speakupfeedback.eu/web/henkelexternals/dz | 67111 | Arabic | French | English | |
2 | ARGENTINA | 08006660078 | www.speakupfeedback.eu/web/henkelexternals/ar | 67111 | Latin American Spanish | US English | ||
3 | AUSTRALIA | 1800452051 | www.speakupfeedback.eu/web/henkelexternals/au | 67111 | English | |||
4 | AUSTRIA | 0800-295175 | www.speakupfeedback.eu/web/henkelexternals/at | 67111 | German | English | ||
5 | BELARUS | 882000730010 | www.speakupfeedback.eu/web/henkelexternals/by | 67111 | Russian | English | ||
6 | BELGIUM | 0800-71365 | www.speakupfeedback.eu/web/henkelexternals/be | 67111 | Flemish | French | English | |
7 | BOSNIA AND HERZEGOVINA | 080082872 | www.speakupfeedback.eu/web/henkelexternals/ba | 67111 | Bosnian | English | ||
8 | BRAZIL | 08008919678 | www.speakupfeedback.eu/web/henkelexternals/br | 67111 | Brazilian Portuguese | US English | ||
9 | BULGARIA | 008001194474 | www.speakupfeedback.eu/web/henkelexternals/bg | 67111 | Bulgarian | English | ||
10 | CANADA | 1-888-662-7878 | www.henkelethics.com | - | English | |||
11 | CHILE | 12300202775 | www.speakupfeedback.eu/web/henkelexternals/cl | 67111 | Latin American Spanish | US English | ||
12 | CHINA | 4009901434 If you are calling with provider Unicom: 108007440179 If you are calling with provider Telecom (landline only): 108004400179 | www.speakupfeedback.eu/web/henkelexternals/cn | 67111 | Mandarin Simplified | Cantonese Simplified | English | |
13 | COLOMBIA | 18009440692 | www.speakupfeedback.eu/web/henkelexternals/co | 67111 | Latin American Spanish | US English | ||
14 | COSTA RICA | 08000440029 | www.speakupfeedback.eu/web/henkelexternals/cr | 67111 | Latin American Spanish | US English | ||
15 | CROATIA | 0800223069 | www.speakupfeedback.eu/web/henkelexternals/hr | 67111 | Croatian | English | ||
16 | CYPRUS | 80091182 | www.speakupfeedback.eu/web/henkelexternals/cy | 67111 | Greek | English | ||
17 | CZECH REPUBLIC | 800 900 538 | www.speakupfeedback.eu/web/henkelexternals/cz | 67111 | Czech | English | ||
18 | DENMARK | 80885638 | www.speakupfeedback.eu/web/henkelexternals/dk | 67111 | Danish | English | ||
19 | EGYPT | 0800-0000615 | www.speakupfeedback.eu/web/henkelexternals/eg | 67111 | Arabic | English | ||
20 | ESTONIA | 800 0044 208 | www.speakupfeedback.eu/web/henkelexternals/ee | 67111 | Estonian | English | ||
21 | FINLAND | 08001-13031 | www.speakupfeedback.eu/web/henkelexternals/fi | 67111 | Finnish | English | ||
22 | FRANCE | 0800-908810 | www.speakupfeedback.eu/web/henkelexternals/fr | 67111 | French | English | ||
23 | GEORGIA | 0706777347 | www.speakupfeedback.eu/web/henkelexternals/ge | 67111 | Georgian | English | ||
24 | GERMANY | 0800-1801733 | www.speakupfeedback.eu/web/henkelexternals/de | 67111 | German | English | ||
25 | GREECE | 0080044142695 | www.speakupfeedback.eu/web/henkelexternals/gr | 67111 | Greek | English | ||
26 | GUATEMALA | 18003000132 | www.speakupfeedback.eu/web/henkelexternals/gt | 67111 | Latin American Spanish | US English | ||
27 | HONG KONG SAR, GREATER CHINA | 800963161 | www.speakupfeedback.eu/web/henkelexternals/hk | 67111 | Mandarin Traditional | Cantonese Traditional | English | |
28 | HUNGARY | 0680981359 | www.speakupfeedback.eu/web/henkelexternals/hu | 67111 | Hungarian | English | ||
29 | INDIA | 0008004401221 | www.speakupfeedback.eu/web/henkelexternals/in | 67111 | English | Hindi | ||
30 | INDONESIA | If you are calling with provider Indosat: 001 803 440 559 If you are calling with provider Telkom: 007 803 440 559 | www.speakupfeedback.eu/web/henkelexternals/id | 67111 | Indonesian | English | ||
31 | IRAN | N.A. | In case you want to leave a message please send an email to: compliance.office@henkel.com. | N.A. | English | Persian | ||
32 | IRELAND | 1800-552136 | www.speakupfeedback.eu/web/henkelexternals/ie | 67111 | English | |||
33 | ISRAEL | 1809444260 | www.speakupfeedback.eu/web/henkelexternals/il | 67111 | Hebrew | Arabic | English | |
34 | ITALY | 800-787639 | www.speakupfeedback.eu/web/henkelexternals/it | 67111 | Italian | English | ||
35 | JAMAICA | 1800 986 8634 | www.speakupfeedback.eu/web/henkelexternals/jm | 67111 | US English | |||
36 | JAPAN | 0120 774878 | www.speakupfeedback.eu/web/henkelexternals/jp | 67111 | Japanese | English | ||
37 | JORDAN | 080022868 | www.speakupfeedback.eu/web/henkelexternals/jo | 67111 | Arabic | English | ||
38 | KAZAKHSTAN | 88003332641 | www.speakupfeedback.eu/web/henkelexternals/kz | 67111 | Kazakh | Russian | English | |
39 | KENYA | 0800733255 | www.speakupfeedback.eu/web/henkelexternals/ke | 67111 | Swahili | English | ||
40 | KOREA (SOUTH) | 007984424261 | www.speakupfeedback.eu/web/henkelexternals/kr | 67111 | Korean | English | ||
41 | LATVIA | 8000 2490 | www.speakupfeedback.eu/web/henkelexternals/lv | 67111 | Latvian | English | ||
42 | LEBANON | 01426801 Wait for the tone or instructions, and then dial: 800-876-1871 | www.speakupfeedback.eu/web/henkelexternals/lb | 67111 | Arabic | French | English | |
43 | LITHUANIA | 880090006 | www.speakupfeedback.eu/web/henkelexternals/lt | 67111 | Lithuanian | English | ||
44 | MALAYSIA | 1-800-88-4307 | www.speakupfeedback.eu/web/henkelexternals/my | 67111 | Malay | English | ||
45 | MEXICO | 8001234618 | www.speakupfeedback.eu/web/henkelexternals/mx | 67111 | Latin American Spanish | US English | ||
46 | MOROCCO | 0800-092359 | www.speakupfeedback.eu/web/henkelexternals/ma | 67111 | Arabic | French | English | |
47 | NETHERLANDS | 0800 0222931 | www.speakupfeedback.eu/web/henkelexternals/nl | 67111 | Dutch | English | ||
48 | NEW ZEALAND | 0800450436 | www.speakupfeedback.eu/web/henkelexternals/nz | 67111 | English | |||
49 | NIGERIA | 07080601488 | www.speakupfeedback.eu/web/henkelexternals/ne | 67111 | English | |||
50 | NORWAY | 800-18333 | www.speakupfeedback.eu/web/henkelexternals/no | 67111 | Norwegian | English | ||
51 | PERU | 080052767 | www.speakupfeedback.eu/web/henkelexternals/pe | 67111 | Latin American Spanish | US English | ||
52 | PHILIPPINES | 1800 1441 0215 | www.speakupfeedback.eu/web/henkelexternals/ph | 67111 | Filipino | English | ||
53 | POLAND | 008004411739 | www.speakupfeedback.eu/web/henkelexternals/pl | 67111 | Polish | English | ||
54 | PORTUGAL | 800-831528 | www.speakupfeedback.eu/web/henkelexternals/pt | 67111 | Portuguese | English | ||
55 | PUERTO RICO | 1-888-662-7878 | www.henkelethics.com | - | English | |||
56 | ROMANIA | 0800894540 | www.speakupfeedback.eu/web/henkelexternals/ro | 67111 | Romanian | English | ||
57 | RUSSIA | 810 800 2626 9902 | www.speakupfeedback.eu/web/henkelexternals/ru | 67111 | Russian | English | ||
58 | SAUDI ARABIA | 8008442726 | www.speakupfeedback.eu/web/henkelexternals/sa | 67111 | Arabic | English | ||
59 | SERBIA | 0800190078 | www.speakupfeedback.eu/web/henkelexternals/rs | 67111 | Serbian | English | ||
60 | SINGAPORE | 1800-8232206 | www.speakupfeedback.eu/web/henkelexternals/sg | 67111 | English | Malay | ||
61 | SLOVAKIA | 0800004529 | www.speakupfeedback.eu/web/henkelexternals/sk | 67111 | Slovak | English | ||
62 | SLOVENIA | 080080806 | www.speakupfeedback.eu/web/henkelexternals/si | 67111 | Slovene | English | ||
63 | SOUTH AFRICA | 0800991526 | www.speakupfeedback.eu/web/henkelexternals/za | 67111 | Afrikaans | English | ||
64 | SPAIN | 900-973174 | www.speakupfeedback.eu/web/henkelexternals/es | 67111 | Spanish | English | ||
65 | SWEDEN | 020-798813 | www.speakupfeedback.eu/web/henkelexternals/se | 67111 | Swedish | English | ||
66 | SWITZERLAND | 0800-561422 | www.speakupfeedback.eu/web/henkelexternals/ch | 67111 | German | French | Italian | English |
67 | SYRIA | N/A | www.speakupfeedback.eu/web/henkelexternals/sy | 67111 | Arabic | English | ||
68 | TAIWAN, GREATER CHINA | 00801444317 | www.speakupfeedback.eu/web/henkelexternals/tw | 67111 | Mandarin Traditional | English | ||
69 | THAILAND | 001800 441 4284 | www.speakupfeedback.eu/web/henkelexternals/th | 67111 | Thai | English | ||
70 | TUNISIA | 0021631365959 | www.speakupfeedback.eu/web/henkelexternals/tn | 67111 | Arabic | French | English | |
71 | TURKEY | 00800 448824369 | www.speakupfeedback.eu/web/henkelexternals/tr | 67111 | Turkish | English | ||
72 | UKRAINE | 0800 801 192 | www.speakupfeedback.eu/web/henkelexternals/ua | 67111 | Ukrainian | Russian | English | |
73 | UNITED ARAB EMIRATES | 80004412727 | www.speakupfeedback.eu/web/henkelexternals/ae | 67111 | Arabic | English | ||
74 | UNITED KINGDOM | 0800-1693502 | www.speakupfeedback.eu/web/henkelexternals/gb | 67111 | English | |||
75 | UNITES STATES OF AMERICA | 1-888-662-7878 | www.henkelethics.com | - | US English | |||
76 | VENEZUELA | 0058 212-7202008 | www.speakupfeedback.eu/web/henkelexternals/ve | 67111 | Latin American Spanish | US English | ||
77 | VIETNAM | Viettel: 12280319 VPNT/Vinaphone: 120852140 Mobifone: 121020030 | www.speakupfeedback.eu/web/henkelexternals/vn | 67111 | Vietnamese | English |